Voluminous Collar Faux Fur Coat

Coupons

If you use a coupon, check that it has been applied at checkout before placing your order. Coupons cannot be applied after you confirm your order.

Sizing, colours and accessories

Size charts are generally in cm; some products use mm. Measurements may vary by approximately 1-3 cm between individual items because of manufacturing methods and measurement positions. Colours in product images may differ from the actual item due to photography conditions or screen settings.

Props and accessories shown in product images are not included unless the product name or description explicitly says they are included.

Returns, defects and size exchanges

For deliveries within Japan, request a return for personal reasons through support chat within 3 days, counting the delivery date as day 1. We review each request individually. If approved, we issue store credit equal to 80% of the item price, with no expiry date and no cash exchange. A 20% return fee and return shipping are your responsibility. For deliveries outside Japan, returns for personal reasons are not accepted. Please read the Returns and Refunds Policy for the conditions that apply to your delivery destination.

If an item is defective or incorrect, contact us within 7 days, counting the delivery date as day 1, and include photos showing the issue. For deliveries outside Japan, also include your order number and video evidence. We will review the evidence and explain the applicable remedy. No 20% personal-return fee or customer-paid return shipping applies to confirmed defects or incorrect deliveries. Contact us before sending anything back.

Size exchanges are currently paused. If the size does not fit, check the return conditions for your delivery destination.

Read the Returns and Refunds Policy

Order confirmation and cancellations

We begin preparing orders after confirmation and do not accept cancellations for personal reasons. If an item remains unshipped after 30 days have elapsed from the order date, you may request cancellation of the unshipped item due to the dispatch delay.

Before placing an order, check the product, quantity, size, colour, delivery address and contact details, and agree to the Terms of Service.

Read the Terms of Service